Welcome to My Italy Experience. This Privacy Policy explains what personal information may be processed when you browse our Italy travel guides, contact us, or use features made available on the website. It also explains why information is processed, how it may be shared and the choices available to you.
My Italy Experience is available at myitalyexperience.com. For privacy enquiries, data access requests and questions about this notice, please email myitalyexperience.com@gmail.com.
Information covered by this policy
This notice applies to visits to My Italy Experience and to communications sent directly to the website. It does not govern the privacy practices of accommodation providers, tour operators, booking platforms or other independent websites that you may reach through our links. Those services provide their own privacy information.
Information we receive
Information you choose to send
If you contact us by email, we receive your email address and the information you include in your message. You can choose not to provide optional details, although we may need enough information to understand and answer your enquiry. Please avoid sending passport details, payment card numbers, medical records or other sensitive information unless strictly necessary.
If a comment form, subscription form or another interactive feature is available on a particular page, the information requested at that point may also be processed to provide the feature, handle the submission and prevent misuse. The presence or absence of these features may change over time.
Technical information generated during a visit
Like other websites, My Italy Experience relies on server and security systems that can process information associated with requests to the site. This may include IP addresses, browser and device information, access dates and times, requested pages, referral information and diagnostic or security events. Such data helps deliver pages, investigate errors, identify abusive traffic and protect the website.
Cookies and similar browser technologies may also be involved. Their purpose and the distinction between necessary and optional technologies are explained in our Cookie Policy.
Why information is processed
We process information only where there is a relevant purpose and an appropriate legal basis under applicable data protection law.
- Operating and protecting the website: technical requests, basic site functionality, error diagnosis and protection from malicious activity. Where appropriate, this may rely on legitimate interests in maintaining a secure, working website.
- Responding to enquiries: messages and the correspondence necessary to answer them. Depending on the circumstances, the basis may be legitimate interests or steps requested before entering into an agreement.
- Meeting legal obligations: information that must be retained or disclosed under applicable law is handled on that basis.
- Optional services and tracking: where a technology requires consent, it should be used only after a valid choice has been obtained. Consent can be withdrawn without affecting processing that was lawful before withdrawal.
We do not treat a visit to our travel guides as permission to send unsolicited marketing messages.
Who may have access to information
Information may be processed by providers supporting website hosting, technical maintenance, security and email delivery, to the extent needed to provide their services. Some features may involve independent providers with their own privacy terms. Access to information should be limited to what is necessary for the service concerned.
We do not publish private enquiries simply because they were sent to us. Personal data may also be disclosed when required by law or when necessary to establish, exercise or defend legal claims.
Travel bookings and affiliate links
Some articles include links to accommodation, tickets, activities or other travel services. These links may be affiliate links. If you follow one, you leave My Italy Experience and interact with the provider’s own website, where its privacy, cookie and booking terms apply. The provider may process information about your visit or transaction in accordance with its policies.
We do not receive the payment card details you enter directly into an independent booking provider’s checkout merely because we link to that provider. For more detail about our commercial relationships, read our Affiliate Disclosure.
Cookies, analytics and embedded content
Essential technical technologies can support a site’s normal operation. Other technologies, including certain analytics, personalisation, advertising or embedded-content services, may involve additional personal-data processing if they are enabled. Whether and how consent is needed depends on the specific technology and applicable law. See the Cookie Policy for the categories and choices relevant to browsing.
Embedded material or links from another provider may be subject to that provider’s own data practices. If you choose to play, open or interact with third-party content, review its privacy information before providing personal details.
How long information is kept
Personal information is kept for no longer than needed for the purpose for which it was collected. The period depends on the nature of the record: technical logs are kept according to operational and security needs; correspondence is kept as long as reasonably required to deal with the enquiry and any related follow-up; and records subject to legal obligations may need to be retained for the applicable statutory period. Information should then be erased, anonymised or securely archived where continued retention is legally justified.
Transfers outside the European Economic Area
Some technology or communication providers may operate across borders. Where personal data is transferred outside the European Economic Area, the transfer must have an appropriate legal basis and, where required, suitable safeguards, such as an adequacy decision or approved contractual protections. The safeguards depend on the provider and processing involved.
Your privacy rights
Depending on the circumstances and applicable law, you may have the right to request access to personal data, correction of inaccurate data, deletion, restriction of processing, data portability and objection to processing based on legitimate interests. Where consent is used, you may withdraw it at any time for future processing. These rights have legal conditions and exceptions.
To exercise your rights or ask what information may be held about you, email myitalyexperience.com@gmail.com. Include enough detail to identify the request without sending unnecessary sensitive documents. We may need to verify identity before releasing personal information.
You may also lodge a complaint with a competent supervisory authority. In Italy, this is the Garante per la protezione dei dati personali.
Security and external websites
Reasonable technical and organisational protections are important, but no website or email transmission can be guaranteed completely secure. Links to other websites are provided to help you plan your travels; we do not control their data collection practices, security or privacy notices.
Children
This website offers general travel information and is not designed to collect personal information directly from children. Parents and guardians should supervise children’s use of external booking services and any forms requiring personal details.
Changes to this policy
This policy may be updated when the site’s features, service providers or legal requirements change. The version available here applies from its stated update date. Questions about this policy can be sent to myitalyexperience.com@gmail.com.
Last updated: 21 October 2026